INSI has been providing professional IT services
since 1995. Our services range from network
design and troubleshooting to server integration
and management. Whether a single service call or
an comprehensive service package, INSI has a
reputation of responsiveness with an experienced
staff of professional IT service specialists.
Managed ITS
Service (MITS)
Managed IT Service is all of INSI's network
and IT services bundled in a comprehensive
IT support agreement. MITS includes the
following services:
þ
Network Management Services
þServer
Management and Maintenance
þ
Computer & Workstation Management and Repair
þHelp
Desk/ Call Center Services
þVendor
Management Services
Keeping up with
technology can be a daunting task for any
organization. What technologies to
implement, what are the advantages and when
should systems and networks be upgraded are
common questions by business owners and
network managers. Whether deciding when to
replace aging computers to implementing new
servers and internet security devices, INSI
will work closely with your organization to
develop a technology plan that best fits
your operational needs and budget.
Computer &
Server Management INSI provides
a complete range of computer & server
support and management services. From basic
hardware repair to remote systems
management. Our business is to keep your
business running.
Network
Management Through our
network management center, INSI customers
receive the benefit of real time monitoring
of their network resources. Through our
network management center, network
technicians monitor network switches,
routers, firewalls and filters to ensure
they are running at peak performance and
look for indications of potential problems.
INSI's customers also receive the assurance
that the firmware and operating software of
network equipment is up-to-date and
configured properly.
Call Center &
Help Desk Support
INSI provides its customers with help
desk and call center support. Co-located
with our network management center, our call
center supports both network systems as well
as server and computer systems.
Using a state-of-the art work order system,
INSI technicians not only provide telephone
technical support, but keep a detailed
record of trouble calls and resolutions.
This allows our technicians to quickly
access previous issues with a single system
or a complete network. Through our call
center, on call technicians are available to
respond to issues anytime, including after
hours support.
For more information on INSI Network
Services contact us at 1-888-999-INSI (4674)
or email at insi@insimail.com
